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As the context requires, such mobile application(s) and/or website(s) as we may make available from time to time to enable you to access your A.S.K GENVA LIMITED Account and receive the A.S.K GENVA LIMITED Services.
Any Monday, Tuesday, Wednesday, Thursday or Friday which is not a Bank Holiday in England.
The current period between 6th April and 5th April of the following year.
The Privacy Policy and the Website Terms.
A person or entity to whom we may delegate to in order that they perform the provision of certain services to you instead of us.
A.S.K GENVA LIMITED.
Means your agreement with A.S.K GENVA LIMITED.
The services that A.S.K GENVA LIMITED will provide to you.
The UK Financial Conduct Authority, or any applicable successor body. For A.S.K GENVA LIMITED, the FCA is both the conduct and prudential regulator.
The rules and guidance contained in the FCA handbook and supporting documents (as may be amended and updated from time to time).
The office to whom you may refer any complaint you have about the services provided to you if we cannot resolve or settle your complaint (to your satisfaction) within 8 weeks from the date you first make the complaint.
A statutory compensation fund from which you may be able to make a claim in the event that a regulated firm, such as A.S.K GENVA LIMITED the Product Provider, is unable or is likely to be unable to pay a claim against it.
His Majesty's Revenue & Customs.
Any previous period between 6th April and the following 5th April.
These Terms, which govern the relevant services provided to you by Askgenva Adviser Services Ltd (trading as Askgenva Securities Investment Trust) and the Product Provider and which form part of your agreement with each of them.
Any United States citizen or other person who is resident in the United States.
In these Terms, references to "Askgenva Securities Investment Trust", "us", "our" and/or "we" means Askgenva Securities Investment Trust
In these Terms, reference to an "Askgenva Securities Investment Trust Account" means an account that we will open for you which will enable you to track your investments
This is our standard Terms of Business Agreement upon which we intend to rely (the "Terms"). These Terms contain important information regarding the services that we provide to you so, for your own benefit and protection, please read these Terms carefully before accepting them. If there is anything contained in these Terms that you do not understand, please do not hesitate to contact us using the chat function on the website. Alternatively, send us an email to info@askgenva.com and we will get back to you.
These Terms, together with (a) the information we have provided to you via our websites about our services and fees; and (b) the information you have provided to us via our website under these Terms in relation to your A.S.K GENVA LIMITED Account constitutes the agreement ("the Askgenva Securities Investment Trust Agreement") between you and us in the provision of our services to you. A.S.K GENVA LIMITED is authorised and regulated by the Financial Conduct Authority ("FCA")
The A.S.K GENVA LIMITED Agreement will be legally binding when you accept these Terms. However, we will only start to provide our services to you after we have notified you that your A.S.K GENVA LIMITED Account with us has been opened and, accordingly, those terms relating to your A.S.K GENVA LIMITED Account will only be applicable after that time. The A.S.K GENVA LIMITED Agreement has no minimum duration period.
The A.S.K GENVA LIMITED Agreement is governed by the laws of England and Wales. If any provision of the A.S.K GENVA LIMITED Agreement is or becomes invalid or unenforceable, the relevant provision will be treated as if it were not in the A.S.K GENVA LIMITED Agreement, and the remaining provisions will still be valid and enforceable.
We will provide services (the "Askgenva Securities Investment Trust Services") to you in connection with the set up and operation of your A.S.K GENVA LIMITED Account. We will provide the A.S.K GENVA LIMITED Services to you in accordance with the Terms of the Askgenva Securities Investment Trust Agreement, all applicable laws and the FCA Rules and Guidance.
We will do our best to ensure the website and your A.S.K GENVA LIMITED Account is available and up and running for you to use at any time.
In addition to the Terms set out here, you acknowledge and confirm your continuing agreement to our Privacy Policy and the website Terms relating to the use of our website (together, the "Data Terms"). If there are any terms contained in the Data Terms that are inconsistent with or conflict with the terms, conditions and provisions set out in these Terms then, the relevant term, condition or provision set out in these Terms shall prevail.
A.S.K GENVA LIMITED will provide you with security details to access your Askgenva Securities Investment Trust Account. You must keep these details safe and confidential and notify A.S.K GENVA LIMITED immediately if you think that someone else may know these details and/or may have unauthorised access to your Account (otherwise in accordance with these terms).
You must not undertake any action that could compromise the security or effective working of the Askgenva Securities Investment Trust Services. Any such action will be considered a material breach of these Terms.
You are responsible for monitoring your Askgenva Securities Investment Trust Account, ensuring that you read all messages that have been sent to you (whether through the notifications and messaging centres in the website, via the email address you have provided to us, or via any other means as agreed between us) and informing us if there is something wrong on your A.S.K GENVA LIMITED Account or you suspect that it has been subject to unauthorised use.
You may download or print information and documents that we provide to you strictly for personal use, provided that you keep all copyright and proprietary notices intact. You must not otherwise reproduce or distribute any material without our written consent.
You acknowledge and agree that all intellectual property rights in the website, all documents and related technology anywhere in the world belong to us or our licensors - you have no rights in or to the website, the documents and related technology other than the right to use each of them in accordance with these Terms and the Data Terms.
We will treat you as a "retail client" and you will be afforded the highest level of regulatory protection available.
The range of regulated financial services we can provide, through A.S.K GENVA LIMITED, includes Askgenva Securities Investment Trust Oil & Gas, Askgenva Securities Investment Trust Real Estates and A.S.K GENVA LIMITED Gold & Silver
We only accept payments through cryptocurrency.
All payments made through the A.S.K GENVA LIMITED portal go straight to the Product Provider, where they are held in a client money account until they are invested. The client money account is held with Barclays.
Where applicable, contract notes and documents of title in respect of your investments or policies will be issued to you directly by A.S.K GENVA LIMITED
Zero fees
We may communicate with you at any time about your account using the information you have given us, including, when appropriate, by telephone, SMS text message, by email, via the web portal.
It is your responsibility to ensure the contact information we have for you is up to date. In particular you must ensure we have a current and valid email address for you so we can notify you when important documents are delivered to you via the web portal. You accept where either we or the Product Provider are required to provide you with written notice then this will be given to you by means of electronic correspondence.
We cannot guarantee that electronic communications will be successfully delivered, or that they will be secure and virus free. Except for cases of negligence or where we have breached applicable law or the FCA Regulations, we will not be liable for any loss, damage, expense, harm or inconvenience caused as a result of an email being lost, delayed, intercepted, corrupted or otherwise altered or for failing to be delivered for any reason beyond our control.
We will record and monitor telephone conversations that we have with you for monitoring and record keeping purposes. We will store recordings for a period required by law, the FCA Rules or for as long as we consider necessary to be able to provide the A.S.K GENVA LIMITED Services to you, whilst complying with the General Data Protection Regulations (GDPR). In the event of a disagreement between you and us, we can give you a copy of our records on request. Please note that you cannot 'opt out' of communications being recorded as it is a regulatory requirement.
All communications in relation to the services provided under this Agreement will be in English.
Should you wish to complain please contact us via email: info@askgenva.com
We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim:
We may amend the A.S.K GENVA LIMITED Agreement:
If we make a change to these Terms that may be detrimental to you, we will provide you with at least 30 days' prior notice (unless we are required to make the change sooner, for example, for legal or regulatory reasons, in which case we will make information available about the change within 5 days of making the relevant change).
If we make any change that is detrimental to you, you may notify us within 30 days from the date of such change to terminate your A.S.K GENVA LIMITED Agreement and close your A.S.K GENVA LIMITED Account without charge.
The A.S.K GENVA LIMITED Agreement and the Product Provider Agreement and any dispute or claim arising out of or in connection with either of them (including non-contractual disputes or claims) will be governed by and construed in accordance with the law of England and Wales.
The parties irrevocably agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with either the A.S.K GENVA LIMITED Agreement or the Product Provider Agreement (including non-contractual disputes or claims).
Except for any relevant Service Provider who may enforce, as applicable, provisions herein for a person who is not a party to this agreement cannot enforce or enjoy the benefit of any term of this Agreement under the Contracts (Rights of Third Parties) Act 1999.
A.S.K GENVA LIMITED is committed to maintaining the highest professional standards and, therefore, we endeavour to identify, consider and manage potential conflicts of interest to ensure that we treat all of our customers fairly and in accordance with relevant regulation and best practice guidelines.
In essence, a conflict of interest is a situation in which A.S.K GENVA LIMITED (or any of its personnel) finds itself in a position where its own interests conflict with the duties and obligations owed to its clients or, a situation in which A.S.K GENVA LIMITED's duty to one client conflicts with its duty to another.
For the purposes of identifying the types of conflict and potential conflicts that arise which may entail a material risk of damage to the interests of a client, we must take into account whether A.S.K GENVA LIMITED or its directors, employees or contractors ("Askgenva Securities Investment Trust Personnel") or any other person linked by control to A.S.K GENVA LIMITED: